Last updated: 3 July 2025
1. Who we are & how to contact us
The Kings Arms Salford (“we”, “us”, “our”) operates the website https://www.kingsarmssalford.com.
For any privacy-related questions or requests, please contact us at: info@kingsarmssalford.com
2. What personal data we collect
- Directly from you: name, email address, phone number, and any other information you provide via contact forms, ticket purchases, or communication with us.
- Automatically: IP address, browser type, pages visited, and technical data collected via cookies and analytics tools.
3. How we use your data
- To operate and manage our website and services.
- To respond to enquiries and manage ticket bookings or venue hire.
- To improve user experience and website performance.
- To send updates and marketing communications if you’ve opted in.
- To detect and prevent fraudulent or malicious activity.
4. Sharing your data with third parties
We may share your data with trusted service providers (such as ticketing platforms, hosting services, and analytics providers) who support our operations. We do not sell your data. We may disclose information where required by law or to protect our rights.
5. Cookies and tracking
We use cookies and tracking technologies to improve site functionality, analyse traffic, and personalise content. You will be given the option to accept or reject non-essential cookies. You can also manage cookies in your browser settings.
6. Data storage & transfers
Your data is securely stored in the UK or EEA. If transferred outside the EEA, we implement appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected.
7. Data retention period
We retain your personal data only as long as necessary for the purposes for which it was collected. Booking and enquiry records may be kept for up to 3 years; analytics data is typically retained for 12 months.
8. Your rights under GDPR/UK-DPA
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your data
- Restrict or object to certain data processing
- Request data portability
- Withdraw your consent at any time
To exercise your rights, please email info@kingsarmssalford.com.
9. Children
Our services are not intended for children under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Updates to this policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Last updated” date.
11. Complaints
If you are unhappy with how we process your data, you may contact us or lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.